On-Site IT Support Engineer – Edinburgh

Job Description

Microsys Solutions Ltd, based in Edinburgh, is hiring a Customer Support Engineer to deliver frontline IT support for business and charity clients. You will diagnose hardware, software, and network issues, manage tickets, and guide users in person, by phone, and by email.

The role includes coordinating field visits, on-site troubleshooting, installing IT equipment, and documenting activities while contributing to knowledge base improvements. A UK driving license is required.