Work Place Coordinator

Job Description

Location: Glasgow

Shift: 40 Hours Monday to Friday

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We’re looking for a Workplace Coordinator to act as the main point of contact for facilities services, delivering an excellent customer experience and building strong relationships with building users on our Network Rail contract.

Role Responsibilities

• Act as the customer-facing representative, coordinating facilities services into one seamless experience
• Maintain a visible presence across the workplace, ensuring shared areas remain clean, tidy and well-presented
• Log and manage facilities requests via CAFM systems, ensuring issues are directed and resolved promptly
• Liaise regularly with floor leads and stakeholders to communicate updates, issues and ongoing works
• Support health and safety procedures, including playing an active role during fire emergencies

What we’re looking for

• Proven experience in a customer service or workplace or facilities environment (Hard FM environments would be an advantage)
• Excellent interpersonal and communication skills, both written and verbal
• Experience using CAFM systems and Microsoft Office (Maximo is an ideal)
• Strong organisational skills, attention to detail and a proactive, problem-solving approach
• Flexible and adaptable, with the ability to manage conflict positively
• IOSH or similar health and safety qualification (desirable)

What’s in it for you

• Ongoing training and development
• Working alongside a leading transportation client
• Progression opportunities available on site and across the wider client account

There’s a place for you at Mitie, join us today!