Job Description
Our client, a reputable main dealership in Dunfermline, is seeking a highly skilled Warranty Advisor to join their dedicated team. This is an excellent opportunity for an experienced Warranty Advisor looking to advance their career in the automotive sector.
The Warranty Advisor role offers a competitive salary, clear career progression, and the chance to work with a supportive and professional management team.
Benefits:
- Basic salary of 28,000 with an OTE of 30,000
- No weekend work, promoting work-life balance
- Standard 42-hour working week
- Full training and ongoing development programmes
- Join a well-established, reputable dealership with a strong team ethos
- Supportive working environment with experienced management
Duties:
- Process warranty claims accurately and efficiently, ensuring high-quality standards
- Collaborate with colleagues, receiving training from current team members to ensure seamless workflow
- Organise and prioritise daily tasks to manage warranties effectively and meet deadlines
- Liaise with manufacturers, suppliers, and internal teams to coordinate warranty procedures
- Maintain detailed records and documentation of warranty claims
- Provide excellent customer service and support for warranty-related queries
Requirements:
- Proven experience as a Warranty Advisor or similar automotive warranty role
- Strong organisational and administrative skills with outstanding attention to detail
- Ability to quickly learn and navigate technical dealership systems
- Excellent communication skills to liaise effectively with internal teams and customers
- Knowledge of automotive industry processes and warranty systems
- Customer service experience within the automotive sector is desirable
- Relevant qualifications or certifications in automotive warranty management are advantageous
This Warranty Advisor vacancy offers a rewarding career opportunity within a forward-thinking dealership dedicated to high standards of customer service. If you are organised, detail-oriented, and passionate about the automotive industry, this Warranty Advisor role is for you.
Contact Sam Butcher, automotive recruitment specialist at Perfect Placement covering Dunfermline and Fife today to discover more about this fantastic opportunity.