Ward Clerk – Mental Health South Sector

Job Description

NHS Greater Glasgow and Clyde (NHSGGC) role summary

NHSGGC is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role

The postholder provides a clerical and administrative service within Adult Mental Health Inpatient Services at Leverndale Hospital, supporting clinical staff and ensuring smooth ward operations.

Visa sponsorship

Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes. All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern

• Full time, Permanent
• Location: Leverndale Hospital, Adult Mental Health Inpatient Services, Glasgow
• Work pattern: TBC with Senior Charge Nurse

Key responsibilities

• Maintain patient records – Ensure manual records are available for all admissions and attendances
• Update administration systems – Keep computerised and manual systems accurate for admissions, transfers and discharges
• Provide clerical support – Assist clinical staff with administrative tasks required for effective patient care
• Housekeeping duties – Support general ward organisation
• Refreshment access – Ensure refreshments are available during visiting times
• Maintain stock levels – Monitor and replenish ward supplies
• Cross cover duties – Provide cover, including Reception desk duties

Knowledge, training, qualifications and/or experience required to do the job

• Ability to manage clerical tasks within guidelines
• Understanding of patient administration processes (manual and computerised)
• Awareness of ward procedures, stock management, and basic housekeeping expectations
• Good organisational and communication skills
• Keyboard skills
• Proficient use of the patient administration system

What we offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e learning and classroom based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Work life balance and flexible working

NHS Greater Glasgow and Clyde recognises the importance of work life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

Equality, diversity and inclusion

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

Armed Forces Covenant

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.