Veterinary Referral Coordinator

Healthcare & Medical
Midlothian
May 19, 2026
Permanent
Urgent

Job Description

Grade UE05: £29,588- £33,951 per annum pro-rata for part time

R(D)SVS Hospital for Small Animals

Part time: 28 hours per week with flexibility in hours essential (working days Monday, Tuesday, Wednesday, Saturday)

Open ended (permanent)

The Opportunity

We are looking for a confident, outgoing individual with excellent communication skills and attention to detail. Working in a fast paced environment, you will be part of a friendly, supportive team whose emphasis is on delivering high level client care from the moment our clients contact the veterinary clinics.

Responsibilities

  • Assist new clients in their referral journey
  • Book appointments for clinical services
  • Deal with telephone and email queries from clients and referring veterinary surgeons
  • Manage paperwork and scanning
  • Maintain tidy and professional appearance in areas of responsibility
  • Ensure provision of gold standard customer care

Reception opening hours are 8 am – 7 pm Monday to Friday. The post holder will work Monday to Wednesday within these hours on a weekly rotating shift pattern, and will also work every Saturday 9 am – 5 pm.

This post is part time, 28 hours per week (Monday, Tuesday, Wednesday and Saturday).

How to apply

Please include the following documents in your application:

  • CV
  • Cover letter

Benefits

  • Good salary/pay rates
  • Excellent benefits and support
  • Variety every day
  • Competitive salary
  • Exciting, positive, creative, challenging and rewarding workplace
  • Diverse and vibrant international community
  • Comprehensive staff benefits, including generous annual leave, defined benefits pension, wide range of staff discounts, family friendly initiatives and flexible work options

Championing equality, diversity, and inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advancing gender equality in higher education. We are members of the Race Equality Charter and a Stonewall Scotland Diversity Champion, actively promoting LGBT equality.

We welcome applications from all qualified candidates.

Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK.

On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.

Key dates to note

The closing date for applications is 29th May 2026.

Interviews dates to be confirmed.

Location

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