Veterinary Client Insurance Assistant

Job Description

Grade UE04: £26,093 – £28,778 per annum Organisation: CMVM / R(D)SVS / Hospital for Small Animals Hours: Full-time 35 hours per week, Open-ended (permanent)

Join the University of Edinburgh and you’ll be making a difference to everything around you. Be part of something bigger, there’s a career for everyone at the University of Edinburgh.

The University of Edinburgh is a world class organisation. We are a large University covering a wide range of activities. In Professional Services, we support the University’s research and teaching, offering many career and role specialisms.

The Opportunity

We are looking for our next Veterinary Client Insurance Assistant to join our team.

We are looking for a confident outgoing individual with excellent communication skills and attention to detail. Working in a fast paced environment, you will be part of a friendly, supportive team whose emphasis is on delivering high level insurance assistance from the moment our clients contact the veterinary clinics.

This is a varied and interesting post. The role will require you to use a practice management system (currently Provet) and will predominantly deal with the general public, veterinary professionals and insurance companies. The post holder will be required to work between the hours of 9am – 5pm Monday to Friday to cover the Veterinary Client Insurance teams opening hours.

Key Dates

Closing date for applications is 31 st July 2026.

Unless stated otherwise, the closing time for applications is 11:59 pm (UK time). If you are applying from outside the UK, the closing time shown on our adverts will automatically adjust to your browser’s local time zone.

Benefits

• A competitive salary.
• An exciting, positive, creative, challenging and rewarding place to work.
• To be part of a diverse and vibrant international community.
• Comprehensive staff benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family friendly initiatives, and flexible work options. Check out the full list on our staff benefits page and use our reward calculator to discover the value of your pay and benefits.

Equality, Diversity and Inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also Stonewall Scotland Diversity Champions, actively promoting LGBTQ+ equality.

Right to Work

Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.

The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.