Transport Supervisor

July 12, 2024
£16 - £16

Job Description

Pertemps are delighted to be recruiting for a temporary Supervisor to work with our public sector client in Edinburgh for a busy School Transport departmentLocation – Edinburgh EastRate of pay – £16.37Hours – Mon-Fri 36 hours per weekDuration – minimum 6 monthsImmediate startDuties to include:

  • Support the Team Leader operating scheduled transport rosters to meet planned and unplanned demand for transport services.
  • Support the Team Leader with the co-ordination and delivery of all aspects of transport services including controlling activities, planning, organisation and risk control
  • Monitor, evaluate and report on transport activities according to the evaluation framework and recommend any changes to enhance the service
  • Ensure that scheduled and demand responsive operations are delivered effectively and that drivers and passenger assistants comply with policy and procedures.
  • As appropriate allocate new passengers to suitable vehicle journeys, including private hire contracts.
  • Monitor and plan routes in keeping with Booking and Scheduling technology
  • Respond to daily non scheduled and demand responsive requests using approved Booking and Scheduling Technology and implement any operational changes to transport arrangements.
  • Meet with Travel Advisors, Team Leader and Citywide Service Manager colleagues and relevant agencies e.g. Fleet Maintenance on maintenance and modification matters and ensure that servicing arrangements are fulfilled.
  • Respond to vehicle breakdowns and defects, maintain accurate operational fleet list and records relating to defects, service history, vehicle downtime and non availability.
  • Provide the Citywide Service Manager with monthly reports including statistical information relating to operational performance.
  • Maintain a Booking and Scheduling System and ensure that agreed procedures for the use of internal/external hired vehicles, including checks, are carried out.
  • Ensure all vehicles are present and note any damage or problems which may prevent the vehicle being used.
  • Ensure that vehicles are maintained in a hygienic condition with reference to Infection Control Policy.
  • Assist the Citywide Service Manager and Team Leader in the recruitment of drivers and Passenger Assistants.
  • Arrange for the timeously collection and delivery of goods, equipment, and stationary.
  • Organise call off hires, including taxis, following agreed procedures.
  • Maintain appropriate levels of passenger safety equipment and other designated safety equipment.
  • Maintain vehicles and personal accident reports and ensure they are correctly completed and forwarded to the appropriate officer.
  • Deliver agreed training or lectures, arrange and facilitate external training provision, undertake driving/ passenger assistant assessments and arrange bookings for driving tests.
  • Undertake the general supervision of drivers/passenger assistants and apply all of the HR policies and procedures.
  • Administer preparation of overtime, expenses and sickness documentation for drivers, checking of fleet log sheets
  • Ensure a staff roster is up to date to maximise driver and passenger assistant capacity.
  • Assist the Citywide Service Manager to resolve complaints and address service delivery issues/problems.

Successful applicants must:

  • Have previous experience in a supervisory role
  • Have knowledge of Microsoft applications such as outlook, word, excel
  • Have knowledge and understanding of booking and scheduling systems
  • Have excellent customer service skills
  • Be able to deal with members of the public in difficult situations
  • Have excellent time keeping skills
  • Be honest, trustworthy and punctual
  • Have good problem solving skills
  • Be flexible
  • Work well in a team

A D1 drivers licence is desirable.This role may be subject to a PVG checkIf you have the relevant skills and experience please apply directly via this advert