Transport Manager

Job Description

Why join Apex Hotels?

You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Laundry Transport Manager in Livingston. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality – it’s what brings the spark, the curiosity, and the human touch to every interaction.

Role Overview

As a Transport Manager, you will deliver amazing brand standards and service. You will be responsible for planning driver resource, monitoring drivers on road activity, and supporting driver debriefing, ensuring driver feedback is dealt with in a pro active manner. When out on the road you will be the face of the business, delivering exceptional customer service to our hotels and our external customers. When working in the office you will complete all transport related duties including route planning, monitoring compliance and performance manage the driver team.

The driving routes will always start and finish within the same day at the Livingston Laundry, with no overnight or nighttime driving.

Responsibilities

• Deliver Laundry to our various hotels and distribute all sundry items required by customers.
• Plan routes for our drivers ensuring adequate driver resource to meet customer expectations and business efficiency.
• Ensure compliance of our drivers including working hours/tachograph management, health and safety and vehicle checks.
• Ensure that all vehicle maintenance is completed in accordance with the maintenance schedules and that clear accurate records are kept.
• Complete transport related administrative tasks.
• Debrief drivers either on site or remotely.
• Performance manage the driver team including reviews, return to work interviews, training and development and general people management tasks.
• Assist the administrative team and Operations Manager when required.

About you

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Transport Manager. With this in mind, we are looking for a Transport Manager who:

• Can deliver excellent standards.
• Has a customer service attitude.
• Must be able to produce a full Category C (Class 2) UK DVLA Driver’s Licence on application with no more than 3 points, with no DD (reckless/dangerous driving), DR (drink or drugs) or CD (careless driving) endorsements.
• Hold up to date CPC training and a tachograph. Renewal courses may be paid by Apex within employment.
• Either hold an up to date CPC for Transport Management or be willing to undertake training to gain this qualification.

Benefits

• 29 days holiday.
• Training and development from day one.
• Employee events and celebrations.
• In house company interactive employee communication app.
• Entry to our state of the art gym and pools.
• Access to an external Employee Assistance Programme.
• Financial wellbeing app Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.

Post Probation Benefits

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
• Involvement in our employee recognition schemes.
• Long service recognition.
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two.
• 50% discount in our restaurants.
• Cycle to Work Scheme.
• Discounted room rates for employees, friends and family.
• Spa treatments and product discounts.
• Life assurance cover.

Come and join our team, guided by our values of trust, friendliness, teamwork and passion – the good stuff that makes hospitality feel effortless. Here, you’ll shine in your own way, creating joyful moments that lift the everyday.