Transport Controller

Job Description

Hours of Work: Rotational shift pattern working 7 days on/7 days off – 0600 – 1800

As our candidate of choice, you will be an energised, forward-thinking individual, with the ability to maintain strong lines of communication and pro-actively problem solve. Commercially aware with experience operating in a fast- paced, customer facing environment, you will ensure our fleet of vehicles are efficiently routed and utilised to their full capacity whilst maintaining the highest standards of safety and service. Duties include:

• Utilising the Transport Management System (TMS) to ensure the efficient collection and delivery of cargo, presenting accurately for invoicing purposes in line with individual customer requirements.
• Planning Transport activity, disseminating information to the Transport and Distribution Team.
• Ensuring collection and delivery information communicated to/from Drivers through the TMS Phone App is fully understand, actioned and closed out within the TMS.
• Co-ordinating the use of special type vehicles (e.g. extending trailers, step frames, low loaders).
• Planning and communicating the movement of abnormal loads in line with legislation.
• Reviewing vehicle tracking system to reduce inefficiencies and improve performance.
• Actively analysing service to identify areas where third party costs can be reduced.
• Assist in ensuring vehicles and trailers are at relevant service providers in line with legislative requirements for MOT and inspection.
• Participating in the continuous improvement of customer service, processes and cost effectiveness including responding to enquires in a prompt manner.
• Continuously promoting a pro-active HSEQ culture, ensuring participation and compliance.
• Ensuring performance and compliance to all laws, regulations and industry standards/codes

Minimum Competencies (Skills, Knowledge and Behaviours)

• Strong interpersonal and communication skills both verbal and in writing.
• Excellent planning skills and experience in financial planning/tracking.
• The ability to work stand-alone while a positive contributor to the wider team.
• Accustomed to working effectively in a fast-paced environment, adapting to changing workloads and priorities, where high standards are not compromised under pressure.
• Computer literate across the Microsoft suite, particularly Excel.

Desirable Qualifications/Competencies

• Previous experience in a very fast-moving transport environment, controlling multiple vehicles with ever changing priorities.
• Knowledge of road transport legislation and the management of driver hours.