Trade Supervisor

Job Description

Responsibilities

You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominantly plumbers and electricians, to get exactly what they need for the job. You don’t need to be an expert about Trade; it’s all about relationship building. With the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Benefits

• Cycle to work – savings of up to % on bikes and accessories through the Cycle to Work Scheme.
• High Street Shopping Discounts – discounts at Screwfix and B&Q.
• Share Plans – become a Kingfisher shareholder with a variety of schemes to choose from.
• Gym Membership – 20% off a Nuffield Gym membership, 20% off a health MOT, free 7 day pass.
• Simply Health – from dental care to acupuncture, you can customise your health plan and claim back money for treatments.
• Long Service Awards – from extra pay to bonus holiday days, we’ll celebrate your milestones with tangible rewards.
• Pension – with our award winning pension plan, you choose your contribution and we add as much as 14% per month.
• Life Cover – if you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.
• Retail Trust – look after your mental health with free wellbeing resources, including a confidential counselling service.
• Screwfix and B&Q Discounts – as a member of the Kingfisher group, you’ll enjoy 20% off all B&Q and Screwfix products.
• Mind Training – partnered with Mind, the UK’s leading mental health charity, to provide colleagues with support and tools.
• Screwfix Community – stay in touch with colleagues and access the resources you need.
• Self Development – learn job related skills or other interests through LinkedIn Learning and other tools.
• Enhanced Family Leave – inclusive for all parents and includes competitive pay terms, above statutory requirements.
• Training programmes – various pathways such as First Steps to Management, Power Up to Trade+, Trade Up to Branch Manager, and Learning for Life.

Learning & Development

• First Steps to Management – 16 week programme open to Service Assistants to progress to Trade Counter Supervisor.
• Power Up to Trade+ – month programme offering a Trade Supplier Apprenticeship at level 2 and a path to Trade+ Sales Supervisor.
• Trade Up to Branch Manager – 15 month programme to run a store, culminating in Level 4 Retail Manager Apprenticeship.
• Learning for Life – life skills, Maths & English coaching for staff and families.

Employee Experience

“You get a different range of tasks every day. One day doing delivery, the next serving customers.” – Joshy Phillips, Service Assistant

“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.” – Thiago, Trade Counter Assistant

“The supervisor position is a really good opportunity to learn and progress.”

Inclusive Culture

We all do better when we’re celebrated for who we are. Our Employee Inclusion Network, ‘Us’, helps colleagues share ideas and work collaboratively toward a fairer, more diverse workplace. Ambassadors for Diversity & Inclusion lead this open space where colleagues can share experiences, learn about allyship, and feel free to be themselves.

Application Process

Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.

Interview – prior to your interview, we recommend a thorough read of our careers page and a visit to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency based questions, a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to the store to meet the team.

Offer – if we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre employment checks, you’ll receive your shiny new contract.