The Torridon Housekeeping Assistant Near Inverness The Torridon Etages environ 5 heures Nouveau …
Job Description
Main Responsibilities Guests & Quality
- Prepare the housekeeping of all resort public areas to Forbes 5 standard
- Prepare housekeeping of resort bedrooms to a Forbes 5 standard
- Assist with washing and ironing of guest laundry to Forbes standard
- Communicate with guests during their stay so their expectations are exceeded.
- Supervise and Assist with Turndown service to a +1 standard
- Report any faults, breakages, or sub-standard quality in rooms to head housekeeper.
- Assist with guest housekeeping requests – Offering GSOI. Genuine sense of Interest,
Team
- Support team members on shift with you so they are working in a positive and productive friendly environment.
- Assist with the cleaning of team bedrooms for new arrivals and team areas
- Assist with the washing of team uniforms
Productivity
- Re-stock and replenish equipment and supplies in the cupboards.
- Request stock items to ensure the shift is efficient without running out of specific items.
- Report faulty machinery and equipment.
- Ensure that room cleaning timed schedules for preparing arrival and stay-over rooms are meet deadlines.
- Follow SOPs and make suggestions as required if efficiency and effectiveness can be improved.
Health & Safety
- Ensure complete compliance of self with Health & Safety regulations.
- Report any failures of health & safety immediately following see it sort it fix it policy.
Sustainability & Environment
- Proactively assist with sustainability in your department in reducing energy consumption, and wastage.
- Recycle all waste appropriately.
Expected Behaviours
- Friendly Pleasant, kind and easy to talk to.
- Aspirational Have hopes and desires to achieve your goals.
- Honest Have integrity so you can be trusted, straightforward and truthful.
- Challenging Interested in testing your ability, skills, and the way you think.
Accommodation provided
Team Benefits for development, training, wellbeing.
