Territory Manager

Sales & Marketing
Midlothian
July 26, 2026
Permanent
Urgent

Job Description

• Develop and nurture strong client relationships across your territory
• Identify growth opportunities, win new business, and bring lapsed clients back on board
• Act as the senior point of contact for client escalations and service challenges
• Support workforce engagement, utilisation, and retention to maximise coverage
• Monitor and drive performance against KPIs such as fill rates, client satisfaction, and retention
• Collaborate with internal teams to ensure seamless service delivery
• Be a Newcross Brand Ambassador, promoting excellence and continuous improvement

Requirements

  • Proven experience in sales, business development, territory management, account management, or healthcare staffing
  • Strong commercial awareness and relationship management skills
  • Ability to thrive in a fast-paced, target-driven environment
  • Confident using CRM systems, workforce platforms, and performance dashboards
  • Excellent communication, problem-solving, and analytical skills
  • Resilient, adaptable, and proactive with high attention to detail

Core Competencies

Demonstrates expertise in client relationship management, business development, and performance monitoring to drive growth and client satisfaction. Proficient in utilizing CRM systems and workforce platforms to enhance service delivery and operational efficiency.

Hard Skills

  • Territory Management
  • Healthcare Staffing
  • KPI Monitoring
  • Client Satisfaction Analysis
  • Growth Opportunity Identification

Soft Skills

  • Relationship Management
  • Communication Skills
  • Problem-Solving Skills
  • Analytical Skills
  • Adaptability

Industry Keywords

  • Client Engagement
  • Service Delivery
  • Retention Strategies
  • Commercial Awareness
  • Fast-Paced Environment

Tools & Technologies

  • CRM Systems
  • Workforce Platforms
  • Performance Dashboards

Location

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