Territory Manager

Job Description

Responsibilities

• Develop and nurture strong client relationships across your territory
• Identify growth opportunities, win new business, and bring lapsed clients back on board
• Act as the senior point of contact for client escalations and service challenges
• Support workforce engagement, utilisation, and retention to maximise coverage
• Monitor and drive performance against KPIs such as fill rates, client satisfaction, and retention
• Collaborate with internal teams to ensure seamless service delivery
• Be a Newcross Brand Ambassador, promoting excellence and continuous improvement

Qualifications

• Proven experience in sales, business development, territory management, account management, or healthcare staffing
• Strong commercial awareness and relationship management skills
• Ability to thrive in a fast-paced, target-driven environment
• Confident using CRM systems, workforce platforms, and performance dashboards
• Excellent communication, problem-solving, and analytical skills
• Resilient, adaptable, and proactive with high attention to detail