Technical Advisor, COE 6 – Amphion Controls

Urgent

Job Description

Technical Advisor, COE 6 – Amphion Controls

Forfar, Angus, United Kingdom

Job Description

About the Role

As a Technical Advisor within our Centre of Excellence (COE 6 – Amphion Controls), you will act as a key escalation point for complex technical challenges, supporting both internal teams and global customers. This role plays a critical part in ensuring continuity of expert knowledge, maintaining high-quality remote diagnostics, and supporting the growing installed base of drilling systems.

You will work in a high-impact, fast-paced environment where analytical thinking, technical depth, and collaboration are essential to success.

Key Responsibilities

  • Provide advanced technical support and act as escalation point for complex issues related to Amphion control systems
  • Perform in-depth technical analysis, troubleshooting, and root cause investigations
  • Support global technical teams and customers with remote diagnostics and issue resolution
  • Analyze product performance trends and contribute to continuous improvement initiatives
  • Collaborate with engineering teams on design improvements and reliability enhancements
  • Prepare technical reports, recommendations, and documentation

Additional Responsibilities

  • Support training and competency development of technical teams
  • Contribute to product feedback loops and performance evaluations
  • Coordinate with internal and external stakeholders to resolve critical issues
  • Participate in customer meetings and provide expert technical guidance
  • Ensure compliance with company standards, quality systems, and HSE policies

Qualifications & Skills

  • Technical diploma or equivalent experience in electrical engineering or related field
  • Proven experience in technical support, field service, field engineering, or similar roles
  • Strong ability to read and interpret electrical, mechanical, and technical documentation
  • Proven experience in troubleshooting, technical analysis, and report writing
  • Ability to handle complex, multi-disciplinary technical challenges
  • Experience working in global or cross-functional environments

Desired Qualifications

  • Experience with drilling systems (Amphion preferred, PLC knowledge acceptable)
  • Familiarity with NOV systems, tools, or product lines
  • Exposure to product reliability, diagnostics, or failure analysis
  • Knowledge of enterprise systems (e.g., Oracle, Glovia or similar)

Soft Skills

  • Strong analytical and problem-solving mindset
  • Excellent communication skills with the ability to explain complex technical topics
  • Proactive and solution-oriented approach
  • Ability to prioritise and work effectively in a high-pressure environment
  • Collaborative mindset with strong stakeholder management skills
  • Strong organisational and reporting capabilities

Benefits

  • Opportunity to work on advanced drilling technologies and complex technical challenges
  • Exposure to global projects and cross-functional collaboration
  • Structured onboarding program with dedicated buddy support
  • Access to internal training and knowledge-sharing platforms
  • Possibility for internal mobility across a global organization
  • Collaborative and supportive team environment focused on continuous improvement
  • Private Medical Insurance
  • Employee Assistance Programme (EAP)
  • Pension Plan
  • Income Protection
  • Life Assurance
  • Partner Life Assurance
  • Critical Illness Cover
  • Cycle to Work Scheme
  • Travel Insurance

Location