Team Leader – Financial Services – Collections – East Kilbride…

Job Description

Our client is a long established and highly respected provider of business lending solutions, supporting SME customers across the UK.

Role Overview

We have an exciting opportunity in our East Kilbride office for a Team Leader who will oversee a team of eight collectors responsible for mitigating losses through effective collection and recoveries strategies.

Responsibilities

The Team Leader will manage the day to day running of the team, coaching, training, motivating and handling any escalated issues or queries. The team will contact customers who are in arrears-from early first stage problems through to pre litigation-to ensure the best outcome for both the company and the customer, always ensuring that customers are treated fairly and vulnerable customers are recognised.

Qualifications

We are looking for a strong, proven team leader, ideally from the banking or financial services sector, who can demonstrate the ability to motivate and support others to achieve their goals. Collections experience is not essential, but team leadership/management experience is required.

Benefits & Compensation

£negotiable – typically up to £50,000 depending on experience, with monthly commission, car allowance and benefits. (Details can be discussed during the interview process.)

We are a market leader, offering a high profile role key to the business.