System Support Technician – Operational Service Delivery

Job Description

The Scottish Public Pensions Agency (SPPA), part of the Scottish Government, is seeking an Operational Support Technician to provide first-line technical support across SPPA systems. You will handle enquiries and incidents, guiding users and ensuring reliable service with a strong customer focus.

Based in Tweedbank, this role offers hybrid working and the chance to contribute to pensions administration for NHS, Teachers, Police and Fire schemes, while collaborating with service providers to