Support Services Assistant – Hotel Services

Job Description

The role:

The predominant purpose of the Support Service Assistant role is to provide a quality domestic and catering services ensuring that a clean and safe environment is maintained for patients, staff and visitors. Please note within the Health centres it is a core cleaning service only.

You will be following agreed cleaning work schedules, methods and procedures in accordance with NHS Scotland National Cleaning Specification and Healthcare Acquired infection (HAI_ Task Force Code of Practice).

There is the requirement to rotate around our clinical areas and all departments, Present an efficient, high quality service to patients and staff, follow specific schedule of work relating to defined areas.

There is the requirement for you have a flexible approach to daily routine. There will be the use of economic and safe use of cleaning agents, following manufacturers recommended instructions. You will use of mechanical cleaning equipment. You should inform Supervisor of requirements for work materials as required and check delivery of cleaning supplies and equipment. You will wear protective clothing as supplied by the Department and complete all daily/weekly sign off sheets for areas of work. All necessary training will be offered to ensure your working environment is safe, and you are confident within your role.

Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.

All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

• Location: Dykebar Hospital
• Contract Type: Permanent
• Hours: 14.76 Hours
• Shift Pattern: Monday to Friday 16.00 – 19.00

Key responsibilities:

• All aspects of cleaning ensuring cleaning work schedules are followed
• Removal and disposal of waste
• Litter picking within 10m radius of buildings
• Curtain/Screen Hanging
• Meal service tasks (including plating meals) as per departmental HACCP system
• Record food, fridge and hot plate temperatures as per departmental HACCP system
• Dishwashing
• Collect and distribute on site mail
• Collection and onward transmission of specimens and sharps boxes

Knowledge, training, qualifications and/or experience required to do the job:

• Knowledge of all of aspects Integrated Service as in job purpose (Induction training provided)
• Training in the use of all machinery used (Training provided)
• Knowledge of Health and Safety (Training provided)
• Knowledge of COSHH (Training provided)
• Knowledge of Lifting and Handling (Training provided)
• Basic Food Hygiene certificate (Training provided)
• Knowledge of Infection Control practices (Training provided)
• For tasks involving driving duties a driving licence is necessary

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Work-life balance and flexible working

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

Equality, diversity and inclusion

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

Armed Forces Covenant

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.