Support Assistant

Other
Fife
June 19, 2026
Permanent
Urgent

Job Description

Job Details

Proposed Interview Date: Week Commencing 22 June 2026

Closing Date: Thursday 18 June 2026

Contract Type: Temporary for one year

Salary: £26,786.83 to £29,170.80

Working Pattern: 36 Hours per week

Location: Dunfermline Crematorium Office

This is a support assistant role providing a professional focussed business support service to Fife’s Bereavement Services. The role involves working in a very busy environment, maintaining computer systems and processes to support service delivery, search and retrieval of information, a high level of customer contact duties including face to face and telephone enquiries, data/word processing, financial transactions, printing, scanning, copying and mail handling.

The post is full time on a temporary basis (36 hours per week/7.2 hours each day) based in Dunfermline Crematorium Office but as part of Fife-wide support team where cover may be required within the Kirkcaldy on occasion. A small element of solo working may be required from time to time.

The Person

Essential qualifications for this post are National 4, SVQ, or 3 Standard Grades or equivalent.

You should have experience of working in an office using current computer-based applications to carry out a range of duties.

Good communication skills are necessary including an awareness of customer care with telephone, email and face to face enquiries.

Key Factors Essential for this Post

  • You should be a confident user of IT applications, showing ability to use packages effectively and efficiently
  • You should be able to work as part of a team or on your own as required
  • Experience of working in an office environment is essential for this role
  • A working knowledge of a range of office services and procedures
  • An ability to provide a regular and effective service
  • Confident user of IT applications, showing ability to use packages effectively. Numerical skills
  • Accuracy skills and attention to detail
  • Ability to maintain confidentiality demonstrating a confidential approach to work
  • Problem solving skills
  • Time management skills
  • Flexible approach to work
  • Organisational skills
  • Customer Service/care skills with telephone, email and face to face enquiries
  • Good Communication skills
  • Relationship building skills
  • Experience and ability to maintain accurate records
  • Interpersonal skills
  • Team working skills

Benefits

Employees have access to a benefits package that offers discounts on a wide range of products and services.

Location

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