Strategic ITSM Consultant – ITIL & ServiceNow Flexible

Job Description

Infotel UK is seeking an experienced ITSM (IT Service Management) Consultant to join our team. The successful candidate will work closely with clients to analyze, design, and implement ITSM frameworks, ensuring alignment with business objectives and improving overall IT service delivery.

The role focuses on assessing processes, designing ITSM strategies, configuring tools like ServiceNow or BMC Remedy, and guiding ITIL adoption.