Store Floor Lead – Ops, Service & Team Coach

Job Description

Marks & Spencer Plc is seeking a Shift Lead to oversee daily operations at their store in Perth. The role involves leading the fill operation, ensuring that the sales floor is ready for customers and coordinating resources effectively. The Shift Lead will provide coaching to colleagues, model excellent customer service, and maintain a clean and safe environment in the store.

The candidate must be at least 18 years old due to health and safety requirements. This role plays a critical part in delivering exceptional service and operational efficiency in the store.