Stephens Bakery – Senior Sales Assistant – 30 Hours – Kirkcaldy

Job Description

Senior Retail Assistant – 30 hour contract Kirkcaldy

Are you ready to take the next step in your retail career as a Senior Retail Assistant, where you’ll lead by example, support your team, and gain the skills that put you on the track to management. At Stephens, our values guide everything we do – putting the customer first, showing a can-do attitude, and being stronger together as a team.

Please note: This role requires weekday and weekend availability and is therefore not suitable for those in full-time education.

What You’ll Be Doing

As a Senior Retail Assistant, you’re the face of Stephens – serving up smiles alongside our delicious baked goods on every shift. You’ll help bring our values to life by delivering excellent service, supporting your teammates, and approaching every day with positivity and energy. Your role will include:

• Lead daily shop routines and ensure smooth trading from open to close.
• Run shifts with confidence, delegating tasks fairly and clearly.
• Support your Shop or Assistant Manager during shifts.
• Tackle small issues independently and escaltate larger ones when needed.
• Maintain a clean, safe, and welcoming environment for customers and colleagues.
• Serve customers alongside your team, setting the standard for excellent service.
• Ensure the shop is well presented, stocked, and inviting throughout the day.
• Complete daily checks and paperwork to keep everything compliant and safe.
• Manage opening and closing duties, tills, cash handling, stock control, and waste management.

What We’re Looking For

We’re not just hiring a Senior Retail Assistant – we’re welcoming someone who shares our values and brings positive energy, reliability, and a genuine passion for people.

• Someone who always puts the customer first.
• A person with a can-do attitude who enjoys getting stuck in and helping out.
• A team player who believes we’re stronger together.
• Someone who thrives in the fast-paced energy of a busy shop.

What You’ll Get in Return

• Competitive salary: from £13.49 per hour
• Free food on shift: lunch is on us
• Gifts for special occasions (Christmas, length of service & weddings)
• Staff referral scheme – earn up to £150 for each successful referral
• 20% staff discount across all Stephens shops
• Free confidential counselling for mental health, money, legal, or work matters
• Discounts at over 1,000 retailers, including Asda, Aldi, cinemas, holidays, and more
• Career development opportunities – we love to promote and develop from within