Stephens Bakery – Assistant Manager – NEW SHOP – Kerse Road, Stirling

Job Description

Assistant Manager

30 hour contract Stirling – Kerse Road

As an Assistant Manager at Stephens Bakery, you are a key leader in the shop. You take responsibility for leading the team day-to-day, ensuring the shop runs smoothly, safely, and efficiently. Each day you will help deliver great customer service, high-quality products, and a positive, motivated team.

Job: Assistant Manager

Hours: 30 Hours – flexible shifts over midweek and weekends

Location: Kerse Road, Stirling

Rate of Pay: from £14.48 per hour

We are opening our new shop on Kerse Road, Stirling in the coming months. We are looking to recruit a team that will train within one of our other shops before transitioning over to Kerse Road when it opens.

Responsibilities

• Lead the shop team during your shifts-setting the pace, making decisions, and keeping everyone focused.
• Be involved in rota planning and solve short-term cover issues when in shop.
• Help support with team performance issues.
• Be a visible and approachable leader, actively supporting your team through busy periods and challenges.
• Role model high standards of customer service, teamwork, and professionalism.
• Support with team development, helping to train new starters and give guidance to others.
• Actively serve customers alongside the team and model excellent customer service.
• Make sure the shop is always welcoming, clean, and well-stocked with fresh, high-quality product.
• Help ensure the team follows all food safety, health & safety, and company policies.
• Carry out daily checks and paperwork to keep the shop compliant and safe.
• Manage opening and closing duties, till processes, and cash handling. Support ordering, stock rotation, and waste control.
• Promote teamwork and a positive atmosphere, stepping in to resolve issues early.

What We’re Looking For

We’re not just hiring an Assistant Manager – we’re welcoming someone who shares our values and brings positive energy, reliability, and a genuine passion for people.

Are you:

• A confident communicator who enjoys supporting and guiding others?
• Someone who thrives in a fast-paced, customer-focused environment?
• Great at juggling tasks and organizing team workloads?
• Comfortable delegating and receiving feedback?
• Someone who takes pride in offering consistently great service – every single time?

Benefits

• Competitive salary: £14.48 per hour
• Free food on shift – lunch is on us
• Gifts for special occasions (Christmas, length of service & weddings)
• Staff referral scheme – earn up to £150 for each successful referral
• 20% staff discount across all Stephens shops
• Free confidential counselling for mental health, money, legal, or work matters
• Discounts at over 1,000 retailers, including Asda, Aldi, cinemas, holidays, and more
• Career development opportunities – we love to promote and develop from within