Spa Manager
Job Description
We’re looking for a dynamic, commercially driven Spa Manager to lead our luxury spa. This is a key leadership role for a hands on leader who can balance a deep passion for wellness with strong business acumen and a drive to exceed revenue targets.
Role and Responsibilities
- Develop and implement revenue strategy that maximises treatment room occupancy and retail performance
- Analyse key business metrics, reporting on financial performance and identifying new sales and marketing opportunities
- Lead and inspire your team, champion training, development, and progression, cultivating a motivated team that consistently exceeds guest expectations
- Oversee budgeting, stock control, and payroll efficiency while driving departmental growth
What you’ll need?
- A proven track record in spa or wellness management within a luxury or hotel environment
- Strong commercial and analytical mindset, with experience in revenue management, forecasting, and business planning
- The ability to maximise therapist utilisation and diary efficiency to boost yield and profitability
- Strong leadership and motivational skills
- Relevant professional qualifications – HNC/HND in Beauty Therapy/ VTCT equivalent
- A passion for guest experience, ensuring every visit reflects exceptional standards of care and professionalism
- Flexibility to work weekends and peak trading times as needed
Bespoke Benefits What’s in it for you?
We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Covid-19 Promise:
We continue to ensure that all of our premises continue to be a “Safe place to work, stay and visit”. The health, safety and wellbeing of all of our employees, guests and third party visitors is, as always, our upmost priority.
