Site Reliability Engineer

Job Description

Site Reliability Engineer

Join us as a Site Reliability Engineer at Barclays, where you will play a pivotal role in ensuring the resilience and availability of critical banking technology systems that power Barclays and support the global economy. You will be part of a Global L2 Team providing support for production applications, driving operational excellence and service reliability across our diverse technology landscape.

Purpose of the Role

To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology.

Accountabilities

Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning.

Resolution, analysis and response to system outages and disruptions, and implementation of measures to prevent similar incidents from recurring.

Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience.

Monitoring and optimisation of system performance and resource usage, identifying and addressing bottlenecks, and implementing best practices for performance tuning.

Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and working closely with other teams to ensure smooth and efficient operations.

Staying informed of industry technology trends and innovations, and actively contributing to the organisation’s technology communities to foster a culture of technical excellence and growth.

Expectations

To advise and influence decision making, contribute to policy development, and take responsibility for operational effectiveness. Collaborate closely with other functions and business divisions.

Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver work that impacts the whole business function.

Set objectives and coach employees in pursuit of those objectives, appraise performance relative to objectives, and determine reward outcomes.

People leaders are expected to demonstrate a clear set of leadership behaviours that create an environment for colleagues to thrive and deliver consistently excellent standards. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

For an individual contributor, lead collaborative assignments, guide team members through structured assignments, identify the need for inclusion of other areas of specialisation, and identify new directions for assignments or projects using cross functional methodologies or practices to meet required outcomes.

Consult on complex issues; provide advice to People Leaders to support the resolution of escalated issues.

Identify ways to mitigate risk and develop new policies and procedures in support of the control and governance agenda, taking ownership for managing risk and strengthening controls in relation to the work done.

Perform work closely related to other areas, requiring an understanding of how areas coordinate and contribute to the achievement of organisational objectives.

Collaborate with other areas of work to ensure alignment with business activity and strategy, engage in complex analysis of data from multiple sources, and communicate complex information to stakeholders to achieve outcomes.

Key Qualifications

• Experience on Linux/Unix, Java Applications, Oracle, SQL (PL/SQL/MySQL) and RDBMS, with exposure to writing queries, tuning concepts, and data analysis.
• Experience with at least two of the following middleware technologies: JBOSS, Apache Tomcat, Glassfish.
• Experience with cloud technologies, including AWS and OpenShift/APIs.
• Experience with monitoring tools such as AppDynamics.
• Experience with ITRS and scheduling tools, e.g., TWS and/or Autosys.
• Prior experience and knowledge of Barclays or the banking domain are preferred.
• Skills in programming languages such as ML, AI/GenAI, Shell, Java, Python, JSON, or others are preferred.

This role will be based in Glasgow.