Shop Manager

Job Description

Shop Manager

We’re on the lookout for a Shop Manager to support the Oakham Homestore. If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

What We Offer

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace.

What You’ll Be Doing

To lead and manage the day-to-day operations of the shop ensuring income targets are met in line with our organisational objectives. The shop manager will motivate and manage a diverse team including volunteers, ensuring excellent customer service is delivered whilst maintaining high standards of presentation and efficient stock rotation.

What We’re Looking For

• Demonstrable evidence of behaviour in line with the core values of the organisation throughout career to date
• Collaborative approach to achieving departmental and wider organisational objectives
• Passion for the work that the organisation does
• A flexible approach to allow adaptability to the changing needs of the organisation
• Proven experience in retail management or a similar customer facing role
• Strong leadership and team management skills
• Excellent interpersonal and communication skills
• Flexibility to work weekends and occasional additional hours as required
• Time management skills
• Ability to handle confidential information
• Ability to multi task and thrive in a fast paced environment
• Attention to detail and ability to work to fixed deadlines
• Flexibility, adaptability and ability to work under pressure

What’s In It For You

At the organisation, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork – and we’re proud of our inclusive, supportive culture.

Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives.

The service isn’t just a place to work; it’s a place to build a meaningful career.

Compliance Responsibilities

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check.

Environment

The organisation is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles. Individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, we are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. This commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. All new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. We operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

Location: Oakham (Homestore) – LE15 6NU

Hours: 40