ServiceNow BA, Associate – Shape ITSM Solutions

Job Description

A leading service provider in the tech industry is seeking a ServiceNow Business Analyst to join its team in Edinburgh. This role involves collaborating with business and technical teams to capture requirements and support ServiceNow improvements. Candidates should have 4+ years of experience in Business Analysis, hands-on ServiceNow experience, and strong communication skills. The position supports a hybrid working model and offers numerous employee benefits, including wellness resources and Flexible Time Off.