Service Manager

Healthcare & Medical
Midlothian
July 1, 2026
Permanent
Urgent

Job Description

Randstad are looking for a dedicated and experienced Service Manager. In this role, you will empower autonomous teams, ensure the highest standards of regulatory compliance, and champion person-centred care. If you are a strategic thinker with a heart for the voluntary sector and a proven track record in care management, we want to hear from you.

You can expect a fantastic salary of £36,050 per annum.

Responsibilities

  • As a Services Manager, you will balance strategic development with operational excellence. Your core duties will include:
  • Service Management & Leadership: Lead the planning and design of new and existing local services. Line manage, supervise, and appraise Team Facilitators to build strong, capable teams.
  • Financial Oversight: Manage Individual Service Funds (ISF) and maintain efficient, transparent financial administration systems.
  • Quality & Compliance: Utilize Quality Assurance systems and audits to ensure all services meet or exceed internal standards and external regulatory requirements.
  • Stakeholder Engagement: Serve as the primary point of contact for families, health services, and local authorities, proudly representing Enable at external forums.
  • Health & Safety: Promote safe working practices across your region and proactively manage staff attendance and wellbeing.

Perks

  • On-Call Compensation: Financial recognition for coordinating and participating in local on-call responsibilities.
  • Professional Growth: Robust support for your self-development and the funding/guidance required to maintain your professional registrations (SSSC/Care Inspectorate).
  • A Supportive Culture: The opportunity to work within a values-driven organisation that genuinely prioritises inclusion and human rights.

Requirements

  • PVG
  • Experience working in the voluntary sector
  • Specific management training or qualifications with the learning disability field

Are you proactive and dedicated to improving the lives of young people?

Randstad Care is an equal opportunities employer and decisions are made on merits alone.

Location

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