Service Desk Analyst: 1st Line Tech Support for Payments

Job Description

Ingenico is seeking a Service Desk Analyst to join our Contact Centre in Dalgety Bay, Scotland. You will provide advice, guidance, and technical support for customers using our payment terminals and services.

The role operates on an 8-hour shift pattern between 8am and 6:15pm, Monday to Friday, with one full weekend every three weeks and weekdays off to compensate. On-site parking and good public transport access are available.