Service Colleague
Job Description
Job Overview
Job Title: Service Colleague
Location: Queensferry
Employment Type: Part time, Permanent
Shift Pattern: Nights
Hours per week: 22.5
Pay Rate: £15.25 per hour
Category: Retail Hourly Colleagues, Sales Staff
As a Service Colleague in our store team, you’ll be at the heart of the customer experience-serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast paced team where great service and teamwork are everything.
Key Responsibilities
- Stock shelves and maintain merchandise levels.
- Unpack and process deliveries.
- Pick and pack online orders.
- Assist customers in the store and on the checkout.
Qualifications
- Friendly and helpful customer service approach.
- Willingness to work in a fast paced environment.
- Good communication skills.
- Team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
- Reliability and punctuality.
Benefits
- Colleague discount: 15% off Asda shopping from day1 (and nominated user).
- Discounted rates and special offers on Asda services (Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover).
- Access to flexible pay, income tracker, financial coaching and exclusive savings account.
- Company pension.
- Wellbeing support: 24/7 virtual GP, 24/7 EAP, free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks and Colleague recognition programme.
- Excellent parental leave policies including maternity, adoption, paternity, shared parental, neonatal care and fertility treatment support.
- Special offers and discounts across a range of services and activities (airport parking, theme parks, cinemas).
Closing Date: 29 June 2026
