Job Description
Service Co-ordinator – Heavy Plant – Stirling A leading UK dealership specialising in Heavy Plant are looking for a Service Co-ordinator to join their team to hold responsibility for end to end management of servicing and repair activities, while managing resources to deliver an excellent and consistent level of service.Role: Service Co-ordinatorArea: StirlingSalary: £32,000 – £39,000 DOE + benefitsWhat’s on Offer:
- 25 days holiday + bank holidays
- Health Cash Plan
- Free Physio Access
- 24/7 GP Service
- Enhanced Sick Pay
- Family Leave
- IVF Support
- Retirement Support
- Enhanced Pension
- Cycle to Work
- Discounts Platform
The requirements of the Service Co-ordinator will be:
- As Service Co-ordinator, you will be responsible for the co-ordination of engineer diaries, materials, labour and other necessary resources required for the efficient completion of any job
- Quoting for any additional repairs identified as required
- Ensure compliance with all processes and dealer operating standards
- Ensure adherence to timeframes and technical information, and to close all jobs in a timely manner
- Strive to meet relevant KPI’s
The ideal candidate for Service Co-ordinator will have:
- Excellent Customer service skills both over the phone and email
- Understanding mechanical terminology and able to read and understand technical reports
- Strong IT skills
- Ability to work in a fast paced environment with conflicting priorities
- Ability to manage resources through planning and co-ordinating
Apply online or call for a confidential discussion / Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations.
