Senior Technical Client Support & Incident Lead

Job Description

A financial technology company is seeking a Senior Product Support Analyst to provide exceptional customer service in a hybrid role. The successful candidate will be responsible for incident management, client interaction, and supporting less experienced team members. Ideal candidates should have a bachelor’s degree, at least 5 years of experience, and familiarity with systems like Java, .Net, and Power Builder. This role offers opportunities for career growth in a vibrant and supportive work environment.