Senior Problem Manager – ITIL & ServiceNow Expert

Job Description

PSR Limited is seeking a Problem Manager to oversee the Problem Management lifecycle, focusing on governance, incident resolution, and collaboration with service teams. This role requires advanced knowledge of ServiceNow and ITIL methodologies to drive continual improvements. The ideal candidate has significant experience and skills in producing high-quality management information. Located in Edinburgh, this position offers a salary ranging from £52,400 to £61,800, based on experience.