Senior Operational Leader: Transforming Public Service Delivery

Job Description

Government Recruitment Service in Bellshill seeks a Senior Operational Leader to oversee a large, geographically diverse SEO team and drive strategic priorities and performance across customer service, quality, and delivery. You will champion transformational leadership, engage across departments, and promote flexible, innovative service delivery.

The role demands visible leadership, regular site visits, and proactive communication to secure buy-in while guiding continuous improvement and