Senior IT Support Analyst – 2nd Line, Training & Growth

Job Description

Head Resourcing Ltd in Edinburgh is hiring a Senior Technical Support Analyst to become a key part of a collaborative team. In this hands-on, client-facing role, you will tackle complex service desk issues and ensure high-quality resolutions.

The position offers a salary of up to £35,000, plus excellent benefits, including paid training and development opportunities. The ideal candidate has strong experience in IT support, is customer-focused, and has expertise across Microsoft 365 and networking.