Senior Data Analyst

Job Description

Overview

Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors’ backing but also by our commitment to foster the growth and success of our people. At Aptia, we’re investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren’t just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.

Responsibilities

• Carry out regular reviews of data extractions.
• Analyse data that has been manipulated to ensure data integrity is maintained.
• Sign off data extracts (including manipulation) before data can be issued.
• Review/sign off final data used for mail-merges ensuring communications are correct.
• Ensure data is handled in line with GDPR requirements.
• Assist in the provision of Root Cause Analysis (RCA) if required.
• Contribute to changes in processes to strengthen controls around data handling.
• Maintain the Data Analysis tool, guidance and documentation.
• Manage and develop the teams’ Data Analyst(s).
• Produce reports relating to Data Analysis within the QA&A function.
• Manage and distribute the Data Analysis workload amongst the team.
• Deliver accurate, high-quality data analysis within strict turnaround times.
• Streamline data analysis workflows and referral processes across Aptia’s operational teams.
• Coordinate incoming work for efficient data analysis processing.
• Identify and report data quality issues to support compliance and reduce the risk of data breaches.
• Build proficiency with data analysis tools and processes through training and hands-on experience.
• Contribute to improving overall efficiency and capacity of the Data Analysis function within QA&A.
• Work alongside QA&A and the wider First Line of Defence function to ensure a robust control environment is established across the Aptia administration business.
• Manage the teams’ Data Analyst(s).
• To work alongside the central First Line of Defence function to ensure a robust control environment is established.
• The Data Analyst will act as an ambassador for Aptia and will continually look to improve and embed best practice and excellence.

Qualifications

• Experience in data analysis within a QA&A environment.
• Strong understanding of data manipulation, data integrity, and data quality assurance.
• Familiarity with GDPR requirements and data protection practices.
• Ability to sign off data extracts and final data for communications.
• Experience in leading or managing a team of Data Analyst(s).
• Proactive in identifying data quality issues and implementing improvements.
• Strong collaboration with internal stakeholders and cross-functional teams (UK and India QA&A teams).

Equality, Diversity and Inclusion

Aptia is committed to creating a diverse, inclusive and equitable work environment. We are an equal opportunity employer and aim to attract and retain the best people without regard to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, please reach out to us.

Company context

Aptia is a trusted provider of employee benefits and pension administration services, with offices in the U.S. and U.K. supported by shared services in India and Portugal. We manage programs covering over six million people and serving more than 1,100 clients, catering to both B2B purchasers of the administration platform and B2C employees. Our dedicated team of experts combines in-depth knowledge with leading technology to simplify the administration process for clients.