Senior CRM & Loyalty Leader – Drive Growth & Personalised Journeys

Job Description

Schuh Limited in Livingston is looking for a Senior CRM and Loyalty Manager to lead the CRM and loyalty programmes. This high-profile role requires strong expertise in Salesforce and a strategic approach to enhance customer satisfaction and key KPIs.

Your responsibilities will involve managing campaign strategies, mentoring a team, and ensuring effective communication across various channels. You will also contribute to market expansion and ensure compliance with GDPR policies, alongside a range of employee benefits including a significant product discount and flexible working hours.