Screening Officer – £25,694-£27,900/year NHS Scotland

Job Description

Overview

NHS Scotland is hiring a Screening Officer to join the Scottish Bowel Screening Programme at Kings Cross Hospital in Dundee. This full-time, permanent role involves supporting the National Bowel Screening Helpline and handling administrative duties. A future relocation to Ninewells Hospital may be required.

Key Details

• Location: Kings Cross Hospital, Dundee (possible future relocation to Ninewells)
• Salary: £25,694-£27,900 per annum (Band 2, pro rata)
• Hours: 37 hours/week, Monday-Friday (rotational helpline coverage 8am-5pm)
• Contract Type: Permanent
• Visa Sponsorship: Not eligible under Home Office guidelines

Responsibilities

• Answer telephone calls, emails, and letters from screening participants
• Collate data from Health Boards and GP practices
• Perform general office duties and data input
• Maintain accurate records and support helpline operations
• Work independently and as part of a team

Requirements

• Previous experience in call handling and data entry
• Proficiency in Microsoft Office
• Strong verbal and written communication skills
• Friendly, professional manner and interpersonal skills
• Willingness to learn and work without direct supervision
• Knowledge of healthcare environments (preferred but not essential)
• Must meet Healthcare Support Worker Induction standards and Code of Conduct

Additional Information

• NHS Scotland will reduce the full-time working week to 36 hours from April 2026 with no change in pay
• Informal enquiries:
  • Josh Muir, Administration Manager –
  • Lynne King, Administration Supervisor –
• Applications must be submitted via Jobtrain (CVs not accepted)
• Shortlisted applicants will be contacted via email

Application Link

Apply directly via NHS Scotland’s Jobtrain portal: Screening Officer – NHS Scotland