Sales Support Administrator

Job Description

Sales Support Administrator

Competitive salary and brilliant benefits

As a Sales Support Administrator within John Clark Motor Group, you will play a pivotal role in the sales process. You will ensure all documentation for vehicle sales transactions is completed correctly and compliantly before handing over the vehicle to customers, and you will assist customers through the post order journey smoothly and professionally.

Responsibilities

• Respond to all vehicle sales orders in Dealer Web and check initial compliance.
• Confirm to the branch that orders are correct or advise if further work is needed by Sales Exec/Sales Controller.
• Contact customers via iStoreDocs to ensure all required documentation is sent and received. These include Vehicle Order Forms, GAP Quotes, and Finance E Sign links.
• Ensure all documentation requiring signatures is actioned and returned.
• Ensure finance agreements are e signed and returned to activate finance payout.

Person Specification

• Good standard of literacy and numeracy.
• Motor industry experience preferred within an administration role.
• Banking/customer services experience preferred.
• Good IT competency including databases and MS Office.
• Strong organisational and diary management skills.
• Good telephone manner, though most work will be online.
• Adaptable to varying workloads.
• Able to meet deadlines and work under pressure.

This is an excellent opportunity for a well organised, professional candidate with a strong work ethic looking to join a fast moving and forward thinking company where you can grow your future.

Hours: Full Time (9am – 5pm)

In return for your hard work and dedication, you have the opportunity to earn an excellent salary, plus lots of fantastic benefits.

Benefits

• Preferential rates on vehicle parts purchases and servicing.
• Industry leading discounted Employee Car Scheme.
• 30 Day Holiday.
• Award winning In house and manufacturer training.
• Cycle to work scheme.
• State of the arts dealership standards.
• High earning potential through commission or bonus.
• Some roles offer a company car.
• Life assurance.
• Group contributory pension scheme.
• Career development opportunities.