Job Description
Sales Office Manager –
Location: Livingston
Are you a dynamic and results-driven leader with a passion for sales and customer service? Our client is looking for a Sales Office Manager to drive performance, lead a high-performing internal sales team, and help shape the future of their branch operations
About the Role:
As Sales Office Manager, you’ll play a key role in leading and managing the internal sales function. You’ll inspire a culture of success, deliver outstanding service to our customers, and exceed financial targets through intelligent trading and strong leadership. You’ll also act as a bridge between our sales team, suppliers, and external account managers-ensuring alignment and driving growth.
What You’ll Be Doing:
Lead, coach and develop a high-performing internal sales team.
Monitor and communicate team and branch performance daily.
Set and achieve revenue, gross profit and margin targets.
Build and maintain long-lasting relationships with customers, suppliers, and colleagues.
Ensure pricing and quotations are handled efficiently and accurately.
Deliver exceptional customer service standards at all times.
Analyse sales performance and create actionable plans to maximise opportunities.
Drive improvements in credit control and reduce debtor days.
Deputise for the General/Branch Manager when required.
Conduct regular 1-2-1s and performance reviews with direct reports.
What We’re Looking For:
Proven experience leading a successful sales team
Exceptional communication and relationship-building skills
Performance-driven with a tenacious, proactive approach
Analytical mindset and confident with reporting and planning
Strong negotiation skills and commercial awareness
Encouraging, motivational, and coaching leadership style
IT literate and comfortable with CRM/sales platforms
Why Join?
Be part of a company that values leadership and innovation
Supportive environment with genuine opportunities for growth
Great team culture and the chance to make a real impact
Competitive salary and benefits package
Mandeville is acting as an Employment Agency in relation to this vacancy.
