Sales Manager

August 31, 2026
Urgent

Job Description

Salary/Benefits: Competitive Salary + Exclusive Benefits

Contract type: Permanent

Hours: Full Time

Posted date: 25/08/2026

At The Caledonian Edinburgh, 120 years of heritage meet modern luxury. We are seeking a Sales Manager to drive strategic growth across the UK, European & Emerging Markets. In this pivotal role, you will cultivate strong relationships, generate new business and showcase our iconic hotel on the international stage.

The Person

  • Experienced in the Domestic & International MICE market, with strong agency, and DMC relationships
  • An exceptional communicator – confident in presentations, written communication and public speaking
  • Proactive, commercially minded and skilled at identifying leads and opportunities
  • A collaborative team player who builds strong partnerships across departments and Hilton Worldwide Sales
  • Analytical, ethical and detail-driven, with strong problem-solving and stakeholder-management skills.

The Role

  • Develop and grow key markets across the UK, Europe and other international territories where required to drive group, incentive and event business
  • Build relationships with direct clients, DMC partners and Hilton Worldwide Sales
  • Attend international tradeshows and represent the hotel to key global accounts
  • Conduct proactive sales calls, client meetings, site visits and familiarisation trips
  • Analyse market trends and competitor activity to maximise revenue and market share
  • Create impactful sales programmes in partnership with Commercial and hotel teams.

Key Responsibilities

  • Source new leads and grow existing business through proactive and strategic sales activity
  • Deliver compelling site visits, familiarisation trips and client experiences
  • Produce accurate reports on appointments, leads, and business performance
  • Respond to client enquiries promptly and professionally
  • Collaborate cross-functionally to design exceptional guest experiences and sales initiatives
  • Contribute to commercial strategy, identifying short-lead and long-term opportunities

The Benefits

  • Free and healthy meals when on duty.
  • 50% off our Food & Beverage Venues – The Court & Caley Bar
  • Discounted use of Leisure Facilities
  • Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
  • Opportunities for your personal development within the Hotel Group Brand Portfolio
  • Fully funded apprenticeships – T&Cs apply
  • 28 Days of Annual Leave, increasing with long service
  • We can coach, train and develop you to help find your passion – whether it is exploring your first role or your next step in the exciting world of hospitality!

Why Join Us

At The Caledonian Edinburgh, you’ll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth.

Begin your journey with one of Edinburgh’s most iconic hotels.

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