Job Description
We are seeking a highly organised and detail-oriented Sales Ledger Clerk to join our clients dynamic finance team. In this role, you will be responsible for managing customer queries, processing payments, and ensuring the accurate reconciliation of customer accounts.
Key Responsibilities:
- Handle customer inquiries via telephone, email, and face-to-face interactions, working with internal departments to resolve any issues.
- Process card payments over the phone and accurately post payments to customer accounts.
- Maintain and balance payment reports, ensuring all data is correctly entered.
- Request and apply remittance advices, and reconcile customer accounts to resolve any unapplied cash.
- Perform data entry for adjustments, corrections, and on various portals.
- Reconcile till takings with cash books and handle banking of cash and cheques.
Required Skills and Experience:
- Previous experience in a sales ledger or accounts role is essential.
- Strong organisational and administrative abilities with excellent time management skills.
- Confident communicator with both verbal and written skills, ensuring clear and effective customer service.
- Good numeracy skills and a high level of accuracy and attention to detail.
- IT proficiency, particularly with Microsoft packages.
- Ability to work independently and as part of a team, with a proactive attitude towards problem-solving and process improvement.
- Flexible, responsible, and reliable with the capacity to adapt to new challenges.
- An understanding of the importance of maintaining data accuracy.
This is a fantastic opportunity for someone looking to grow their career in finance. if you would like to find out more and discuss in more detail please call Lyndsey at Global Highland
