Sales Associate, Multrees Walk, Edinburgh

Job Description

Michael Kors is a world renowned, award winning designer of luxury accessories and ready to wear. His namesake company, established in 1981, produces a range of products under his signature Michael Kors Collection and MICHAEL Michael Kors labels. These products include accessories, footwear, watches, jewelry, men’s and women’s ready to wear, eyewear and a full line of fragrance products.

Michael Kors is always interested in hearing from talented, globally minded individuals with a passion for fashion.

If you enjoy working in a creative, fast paced environment, then we would love to hear from you!

Main Job Objective

To achieve personal and store sales goals and develop lasting client relationships. To comply with all company policies, procedures and directives. To ensure the highest level of customer service standards are maintained at all times.

Responsibilities

• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends
• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork.
• Comply with all Point of Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs and meetings as directed by store management

Equal Employment Opportunity Statement

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Accommodation for Interview or Application Process

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at .

Want to know more about working at Michael Kors?