Sales and Marketing Coordinator

Job Description

Position Overview

Provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales.

Primary Responsibilities

• Write and negotiate sales and marketing contracts according to Corporate procedures.
• Assemble the Cafe Event Calendar and Brand Calendar.
• Report weekly occupancy reporting programs by working with local hotel Concierge.
• Communicate and follow up with Group Travel Planners and marketing partners.
• Administer package programs and ensure receipt of payment from client by following Corporate procedures.
• Maintain sales and marketing tools and equipment (banners, linens, skirting, etc.).
• Update “cafe” website in coordination with Support Center On-Line Marketing team.
• Partner with Sales & Marketing Manager in prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings.
• Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.
• Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments.
• Liaise between Support Center Sales & Marketing departments and the cafe.
• Work with SM, GM, and KM to ensure that contract/menu is executable.
• Attend meetings with S&M Manager to communicate events/functions to management team and/or staff.
• Coordinate operations between departments.
• Attend client functions, marketing events and designated parties to provide support and representation of the department.
• Know, understand, and practice the mission, values, mottos, culture and spirit that make Hard Rock unique.
• Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand.
• Maintain high morale.
• Operate ethically to protect the image of Hard Rock.
• Utilize programs designed to help Save the Planet.

Requirements

Some college coursework completion.

Skills

• Presentation of a professional image to guests, clients, and potential function coordinators.
• Composure during stressful events.
• Possession of a take charge attitude tempered with diplomacy.
• Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event.
• Strong communication and listening skills, excellent reading and writing.
• Comprehend professional language, either written or spoken, to communicate.
• Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
• Multiple language abilities a plus, fluency in English required.

Physical Demands

Employees are expected to be able to perform the job functions with reasonable accommodation.

Benefits

We offer a comprehensive benefits package that allows team members to stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: