Retention & Upsell Specialist – Uncapped Commission

Job Description

GoFibre in Edinburgh is seeking a dedicated Customer Loyalty Expert to join their team. In this role, you will engage with customers considering leaving and persuade them to stay, ensuring high levels of customer satisfaction.

The ideal candidate will enjoy challenges, possess excellent communication skills, and be resilient under pressure. The role offers a base salary of £26,227.50 with the potential to earn up to £40,000 through uncapped commission.

Additional benefits include private healthcare, an enhanced pension, and 31 days of holiday.