Retail Supervisor (20 hrs)

Job Description

Purpose

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Glasgow store.

You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities to grow and develop within your retail career.

This is a part time, permanent position and you will be contracted to work 20 hours per week.

Ideal candidate

If you have energy, drive and passion to work in a fast paced, customer facing retail environment, this is the role for you!

You will have a positive attitude toward providing exceptional customer service, the ability to lead a team, stamina to work on a fast paced shop floor, and the capacity to remain calm under pressure.

You will have previous retail experience and ideally have worked as a supervisor previously.

Key activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open and close the store, including cashing up and completing associated administrative duties.
• Offer excellent levels of customer service and possess strong product knowledge.
• Lead by example by recommending and promoting complimentary products with each sale.
• Assist management in leading the team to achieve store sales targets and KPIs.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to customers.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks, including stock SKU management.
• High levels of attention to detail.
• Ability to work both individually and as part of a diverse team.
• The commitment to work 20 hours per week and flexibility to work any day (Monday – Sunday).

Salary/Pay

Up to £13.91 per hour + non contractual, hourly sales commission.

Job Details

Full time/Part time: 20 hour contracts available

Location: 70 Argyle Street, Glasgow, G2 8AG

Start date: Immediate