Retail Security Officer – Calm, Customer Focused, 40+hrs

Job Description

Mitie Group plc. in West End is hiring a Retail Security Officer for M&S to create a safe, welcoming and secure environment for customers and staff. The role emphasises calm under pressure, professional conduct and strong service focus during fast-paced retail hours.

You will be a visible presence, deter loss, handle incidents and support store operations using mobile reporting and body-worn cameras, while collaborating with colleagues to maintain high standards.