Retail Sales Assistant

Job Description

Travel Service Partner – Asda Travel Money

Location: Linwood

Hours: 18 per week

Pay: £13.50 per hour + monthly bonus

Contract: Permanent, Part Time

Overview

At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.

Responsibilities

• Welcoming customers, building relationships and delivering outstanding customer service.
• Assessing customers’ travel money needs and offering expert advice on our products and services.
• Converting interest into sales while consistently working to achieve and exceed team sales targets.
• Processing foreign exchange transactions and online orders accurately in a fast paced environment.
• Collaborating with the team to drive performance, deliver excellence, and celebrate success.
• Following company processes and paying attention to detail to ensure everything stays on track.

Qualifications

• Strong communicator with a passion for excellent customer service.
• Active listener who understands customer needs and creates a fantastic experience.
• Positive, can do attitude with a desire to make a difference each day.
• Team player ready to learn, grow and develop within a supportive environment.
• Experience in retail or customer service preferred but not required.

Benefits

• Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings at preferential corporate rates.
• Wellbeing support programmes for physical, mental, and financial wellness.
• Discounts across retail, travel, and lifestyle.
• Flexible shift patterns to suit different lifestyles; voluntary overtime available during busy seasons.
• 25 days holiday + bank holidays (pro rata).
• Monthly bonus for meeting targets.
• Pension plan with Scottish Widows.
• Career development opportunities – training, learning pathways, and internal growth.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.