Retail Sales Advisor – OMEGA Edinburgh

Sales & Marketing
Midlothian
April 28, 2026
Permanent
Urgent

Job Description

Main Function

To provide exceptional levels of customer service to all clients. Merchandise, promote and sale of all OMEGA products. Meeting all sales targets and Boutique objectives.

Key Responsibilities Security

  • Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
  • Maintain/build a general awareness of products and security hot spots.
  • Follow Company policy and procedures for opening/closing the store.
  • Maintain correct processing of all deliveries.

Cash Handling/Payment Transactions

  • All transactions to be handled in a responsible and secure way.
  • Till functions, cashing up, payments and general duties.
  • Dealing with, and handling of, cash, credits cards.

Care of the Store

  • Ensure the store is kept clean and presentable at all times.
  • Back of house and shop floor are both just as important.
  • Health and Safety aware.
  • Good Visual Merchandising standards.

Communication

  • Adhere to company policies and regulations.
  • Attend briefing sessions as directed by your line manager.
  • Can present, and conduct, themselves in a professional manner to both customers and colleagues.
  • Can deal with international clients and familiar with their customs and culture.
  • Can communicate clearly to clients and colleagues.

Product Knowledge

  • Attend regular training days.
  • Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
  • Be able to deliver good product knowledge to our customers.

Other

  • To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.

Professional requirements

  • Experience in the Retail Industry at a sales advisor level.
  • Previous experience from a watch/jewellery, or prestige retail back ground.
  • Must have an understanding of luxury retail.
  • Must enjoy their work and have a natural passion for OMEGA, watches in general, or selling in a luxury retailer.
  • Be accommodating to shifts, longer trading hours and staying late for VIPs etc.
  • Have experience dealing with international customers.

Job Location

4 Multrees Walk EH1 3DQ Edinburgh (Scotland) United Kingdom

Location

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