Restaurant Team Member
Job Description
Restaurant Team Member
Location: G68 9NE
Salary: Hourly paid
Job Type: Full-time & Part Time available
Tim Hortons is expanding across the UK and we are looking for enthusiastic, outgoing people to join our team.
Responsibilities
- Welcoming every customer with a smile and being genuinely friendly at all times
- Delivering fast, friendly and accurate service to all customers
- Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager!
- Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards!
- Carry out temperature checks and record as per company process!
- Complete daily and weekly cleaning schedules as per cleaning chart
- Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
- Adhering to restaurant performance standards for crew stations and as per shift manager directions
- Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
- Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations!
- Report all work related near misses, injuries and illnesses as soon as possible!
- Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!
Qualifications
Positive team player with previous customer service experience within a dynamic, fast-paced environment. Excellent communication skills, a strong focus on the customer, and flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends).
