Relief House Manager
Job Description
Relief House Manager
McCarthy & Stone is seeking a Relief House Manager to cover ad hoc shifts at our estates in and around Glasgow, Scotland. The role offers flexible hours to be agreed with the Operations Manager, an hourly rate of £14.46 and mileage reimbursement.
Responsibilities
- Welcoming new homeowners and helping them settle in
- Providing a friendly front of house service and assisting visitors
- Offering support, guidance, and communication between homeowners, families, and service partners
- Managing the estate, ensuring it is safe, secure, and well maintained
- Responding to emergencies with professionalism
- Facilitating social interactions and helping homeowners enjoy their retirement
Qualifications
- Excellent communication skills and a “can do” attitude
- Extensive experience in a customer service role
- Professional approach with high standards
- Flexibility and reliability for out of hours calls
- Resilience and effective problem solving skills
- Basic health and safety awareness (preferred)
- Good computer literacy, including Microsoft Word and Outlook
- First aid qualifications (preferred)
Benefits
- Group personal pension
- Life assurance
- Medical/Health screening
- Comprehensive induction and training
- Excellent career progression opportunities
- Chance to work in stunning surroundings
- 24 days annual leave
- Pension plan
- Employee assistance helpline
- Eyecare voucher scheme
- Long service award
Equal Opportunity
McCarthy & Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.
Sponsorship
McCarthy & Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship.
